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FAQ

What makes Diamondonline different?
We craft jewellery suitable for all occasions and make your online experience hassle-free.
What is the estimated delivery time?
For orders within India, our delivery date depends on the product selected as well as the shipping address provided by you. Generally, the ready to ship products will be delivered to your address within 2 to 10 business days.
What will be the mode of delivery?
We process the national delivery only through reputed insured couriers. Please check if your pincode is in a serviceable state before placing the order.
Can I track my order?
Yes. Once your order has been submitted, we will email you on the progress or you may also log in to your Diamondonline account to view the order status. On the day of shipment, we will email you the delivery confirmation that includes delivery tracking information. You will be notified of the process in every step.
How can I care better for my diamond jewellery?
It is advisable to take off your jewellery when performing household chores, gardening and outdoor sports. It is also vital to avoid contact with chemicals, such as nail polish removers, alcohol, perfume and hairspray. It is advisable to keep the jewellery in a compartmentalized soft cloth pouch to ensure that your jewellery items are not scratched.

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